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Google Business Profile Now Accepts Multi-Page PDF Menus

Google Business Profile Now Accepts Multi-Page PDF Menus Managing a restaurant’s Google Business Profile (GBP) has always been a meticulous task, especially when posting an accurate menu online. But Google just made it easier. In July, I explored Google’s AI-powered menu feature, which allowed users to upload menus via a single image. While promising, it […]

What to Do When Google Changes Your Google Business Profile Information

What to Do When Google Changes Your Google Business Profile Information When Google automatically updates your Google Business Profile (GBP) information, it can be unsettling, especially if these changes affect critical details like business hours, contact information, or even the business name. Understanding how Google manages and updates this information, and preparing for potential updates, […]

New Study Finds That Review Requests Should Be Treated Like Customer Service

New Study Finds That Review Requests Should Be Treated Like Customer Service Do you ever feel that pang of envy when you see your competitors raking in five-star Google reviews, knowing that both the number of reviews and high ratings are playing a major role in their online dominance? Well, I’ve got good news for […]

How to Handle Negative Google Reviews: Remove, Respond, Recover

How to Handle Negative Google Reviews: Remove, Respond, Recover Are you tired of dealing with unreasonable negative reviews on your Google Business Profile? Here’s a straightforward guide on how to manage them effectively. Have you ever stumbled upon a review like this? “No one answered the phone. Sure, it was after hours, but that’s still […]